Site Information

Shipping & Returns


We offer the following shipping methods:
We can ship on your UPS or FEDEX ACCOUNT
UPS Ground
UPS 3-Day Select

UPS 2nd Day Air
UPS 2nd Day Air A.M.
UPS Next Day Air Saver
UPS Next Day Air
UPS Next Day Air Early A.M.

UPS rates are calculated in REAL time based upon your shipping address. To get a shipping quote, add your item(s) to the shopping cart, once in the shopping cart, click on Estimate Shipping & Tax, a dropdown to enter your shipping Zone/Area Code will appear.

ATTENTION CANADA CUSTOMERS - YOU WILL BE CHARGED BROKERAGE FEES BY YOUR GOVERNMENT. If you place an order and refuse the shipment upon entry into your country because of these fees, you will be charged the brokerage fees regardless. Take this into account when you place your order. We cannot control these brokerage fees.

When your order is shipped you will automatically be e-mailed a shipping tracking number to track your order shipment details.



If you have an issue with a product and would like to return it or see if we can fix the issue please contact or call us at 317-956-3898.

Shipping will not be credited back on returns unless it is the fault of

After contacting us you may recieve a UPS return label depending on the situation.

Return Address:
315 Gradle Dr
Carmel, IN 46032


Custom Banner Lab does its vinyl banner printing in Indianapolis but we offer service to the entire nation. No custom banner job is too big or too small and all orders ship within 24-48 hours no matter where you are located in the country. Locally we provide Carmel, IN and Indianapolis, IN banner printing as well. We specialize in Custom Retractable Banner Stands, Custom Table cloths for Exhibit Booths and Custom Directors Chairs.